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AI for ecommerce brands: sixty ad variants a month and a back office that runs itself.

Two things cap an ecommerce team: how fast creative can be made, and how much of the week the back office eats. We work on both, and the first result of either lands inside a month.

3.1x
blended ROAS across 340 AI ads, Helio Home
60
new ad variants shipped per month
5 days
creative lead time, down from six weeks
+18%
checkout conversion, Marlowe & Co
A person using a laptop

Ecommerce teams arrive with one of two problems, and usually both. The first is creative supply: paid social burns through ads faster than a studio can produce them, so spend gets capped by the production calendar rather than by demand. The second is the back office nobody staffed on purpose, where supplier POs, invoice matching, returns and review requests quietly consume a full-time person.

Helio Home had the first. Six new creatives a month from a studio shoot with a six-week lead time, against a budget that wanted to grow, so every winning ad burned out before the next batch arrived. We replaced the shoot with a pipeline. The account went from six new creatives a month to sixty, and blended ROAS moved from 1.9x to 3.1x across 340 ads.

Marlowe & Co had the problem brands mention last, which is the store itself. An eight-week checkout rebuild lifted conversion 18%. That is the cheapest media buy available to a brand, because the traffic is already paid for.

Ecommerce at a glance

Usual first project
One month of ad batches, or one ops workflow
Time to first output
Concepts in 3 days, first batch in 10
Systems we meet
Shopify · Klaviyo · Gorgias · ShipStation · Xero
Price floor
$3,500 a month for creative, $4,000 for a pilot
Cases on this page
Helio Home · Marlowe & Co · Arclight

Creative supply is the real cap on spend

Ask a growth lead what limits their budget and the answer is rarely money. It is that the three ads carrying the account are fatiguing, the next batch is two weeks out, and nobody wants to scale into a creative that is already declining. The constraint is production throughput, and no amount of bid tuning fixes it.

Our answer is a pipeline rather than a shoot. Hooks get written against the winners already sitting in your account, generated with commercially licensed AI video models, cut for Meta and TikTok in the ratios each placement wants, and delivered in weekly batches your buyer can test the day they land. Helio Home's creative lead time went from six weeks to five days.

Volume on its own is noise. Every ad is tagged by hook, format and offer, so what the account learns in week three writes the scripts for week four. That loop is the difference between sixty ads a month and sixty guesses a month.

The back office nobody budgeted for

Behind the storefront sits a set of tasks that grew one exception at a time: matching supplier invoices to purchase orders, chasing the ones that do not match, updating the order sheet, answering where is my order, tagging returns, requesting reviews, and assembling a number for the founder every Monday.

Coastline Logistics is not a DTC brand, but its order flow has the same shape as yours: fourteen manual steps across three teams, two days end to end. Rebuilt as a single automated run, it finishes in three minutes and fifty-six seconds and gives back 698 hours a month. The equivalent work in a smaller ecommerce operation is cheaper and faster to fix, because there are fewer systems in the way.

The test we apply is simple. If a task follows a written policy and touches a system with an API, it is a candidate. If it needs a judgement call about a customer, it stays with a person, with the context assembled in front of them so the call takes a minute instead of ten.

Where the store itself still leaks

Paid social gets attention because it has a dashboard. The checkout usually does not, which is how an 18% lift sat unclaimed in Marlowe & Co's funnel: a slow third step, a payment method the audience wanted and did not have, and error states that told the shopper nothing useful.

We treat a storefront the way we treat any operational interface. Watch real sessions, find the exact step where people stop, rebuild that step, and measure it against the conversion rate you had before on your analytics rather than ours. Full redesigns are usually the expensive way to buy a smaller number.

What we will not automate for an ecommerce brand

Refunds, chargeback disputes and anything that moves a customer's money stay behind a human approval. An agent can gather the evidence, draft the reply and pre-fill the form; a person presses the button. That is a policy we hold rather than a technical limit we hit.

We also do not hand over brand voice. Hooks and product copy are drafted against your existing writing and your winners, and someone on your side signs a batch off before spend goes behind it. AI presenters are disclosed to the platforms where disclosure is required, and no real person's likeness is used without a signed release.

What an ecommerce engagement costs and how long it takes

Creative runs as a monthly retainer from $3,500, covering scripting, generation, editing and weekly batch delivery. Automation pilots start at $4,000 and are usually live in three weeks. Storefront and custom software work starts at $15,000, and most projects land between $15,000 and $80,000.

Every engagement opens with a thirty-minute scoping call, then an audit week that produces a written plan and a fixed price. The estimate is fixed after the audit rather than guessed before it, and it is not revised halfway through. You own the ad source files, the hook library, the workflows and the code.

What changed, measured

MeasureBeforeAfter
New creatives per month660
Creative lead time6 weeks5 days
Blended ROAS1.9x3.1x
Cost per acquisitionbaseline41% lower
Cost per finished video$400 to $900 per creator videounder $150 at volume
Checkout conversion, Marlowe & Cobaseline18% higher

Twelve months of Helio Home's Meta and TikTok account data against the twelve months before, plus the Marlowe & Co checkout rebuild. Their reporting, not ours.

Ecommerce work that shipped

All work

Where to go next

service

AI video ads

Weekly batches of UGC-style creative, scripted against the winners already in your account.

service

AI automation

Order, invoice and returns workflows rebuilt as one run with exceptions routed to a person.

solution

Invoice processing

Three-way matching against your PO data, with variances sent back to the buyer.

compare

AI UGC vs human UGC

Cost, lead time and the cases where a real creator is the better buy.

Questions we get from ecommerce teams

They work as a volume layer, not as a replacement for the creators your audience already knows. Most of our ecommerce clients run both: AI-generated variants carry the testing load week to week, and two or three real creators carry the launches. If the person on camera is the proof, hire the person.

Have a ecommerce problem shaped like this?

Thirty minutes on a call answers fit and gives you a rough estimate. The audit week that follows produces a written plan and a fixed price, and you keep the plan either way.

Get an estimate